Wednesday, June 15, 2011

DON'T LOOK A GIFT HORSE IN THE . . .

DON'T LOOK A GIFT HORSE IN THE...
 OK, I have been trying to get rid of these gift cards that I gave the grandchildren for Xmas.  And they brought the cards right back to me and said,
"No theatre will accept these cards, Grandmom.  They are worthless! And before you so-called Christians get all over me for the shorthand or abbreviation of Christmas, let me say this.  Long ago when it was very unpopular to be a Christian, the few courageous souls would use code pretty much like a secret agent would.
Or you could say they had slang that was only understood by their own.   I digressed.  So, I went into Walmart after calling them on several occasions and talking to several managers – one after another. In order to get that monkey off their backs, the last supervisor I talked to said, "Bring them in, and we'll see."Suddenly, childhood memories danced around in my head like visions of  . . .never mind!  That’s what my daddy would say when I asked him for something that he could not possibly get for me,
  "We’ll see!
 Finally, after many disappointments, I realized that "WE'LL SEE" meant the same as "NO WAY,"  if you came back and asked later!  But, I’m an OLD  woman now.
Armed with the pledge from the Walmart supervisor via phone, I bounced in with my explanation, and AMC gift cards . . .
The customer service greeter said once again, “WE'LL SEE, I’ll be right back."  Some supervisor looking vaguely like my father approached me. Suddenly I felt like that disappointed twelve year old again.  But I stood up like an OLD woman, looked him straight in the eye
and said, "I was assured that you would accept these AMC gift cards."  
"I was assured that  I could receive a refund."
"There is not an AMC theatre anywhere around here, and I have not been able to get anyone at the 1 800 number . . ."
Politely, the supervisor listened to every word.  Apologetically, the supervisor agreed that Walmart really should not have those cards on display, and  . . .
 Then I think I heard my father’s voice, “NO WAY!!”  This is what the supervisor really said,
"There is no way to return these cards, our system will not allow . . ."
 But all I heard was, "NO WAY!"   I left there and began to search online again until I came to the official site.  Others were having the  same problem.  Others had not read the back of the card either--The part that said,the store will not refund your money
And others, as I, failed to research to see if there were theaters around that would honor the silly AMC gift cards until after the purchase.  It just seemed like the perfect gift at the time.Now I was writing to complain--Walmart first,
 I brought two AMC cards ( $25.00) for my grandchildren.  There is not an AMC theatre anywhere.  I wish Walmart would not carry gift cards that local consumers can not use.  I decided to call AMC one last time.  Now that it’s not the busy season, I actually got a live representative on the phone.  The  representative was pleasant enough, stating I would get a refund within five or six weeks.   Xmas, I mean CHRIST MAS in July!
I wait patiently for the gift horse to arrive . . .